
WORKSHOPS
Hands-on professional development for individuals, teams, and organizations
We offer public and private workshops that help participants master concepts and develop skills using practical examples or their own real-world project work. We also offer self-paced and instructor-led online options if you want to get started quickly.
We've instructed over 4,000 professionals from around the world in Fortune 100 enterprises, high-tech companies, financial services, and startups.
Please let us know if you don't find what you are looking for. We'd be glad to help point you in the right direction if we can't meet your needs.

Balancing Business + Usage + Technology
Deliver holistic and compelling solutions to customer problems
Level up your product management skills in a hands-on working session & learn how to deliver better products, services, & solutions. This workshop invites teams to shift their thinking from developing a product or service to delivering a holistic solution that balances business, usage, and technology.
2 to 8 hours

Introduction to Cynefin and Complexity
A Situational-based Approach To Decision Making and Strategy
Organizations need more than a set of recipes and ‘best practices’ to affect change and fundamentally transform their culture. The Cynefin Framework is a transformational concept that uses a situational-based approach to ensure effective work, decision making, and management in environments with various degrees of uncertainty and strategic foresight.
1 to 2 days

Cynefin for Agile Teams
Discover the fundamental resaons why Agile and Lean methods and practices work in order to adopt, tailor, and improve them.
Cynefin is a sense-making framework that helps people understand their context or situation in order to take appropriate action. The Cynefin framework can be used to select heuristics appropriate for the environment rather than defaulting to a single, recipe-based approach for all situations. Understanding Agile and Lean methods in context increases the chances for successful adoptions and highlights areas where new methods need to be developed or re-purposed from other disciplines.
4 to 8 hours

Introduction to Scrum
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Scrum is an iterative and incremental approach to develop products and services. This workshop is designed to get teams up and running on using Scrum and discover the underlying principles and values that make the approach work well.
4 to 8 hours
User Experience Proof Points
Leverage Seven Proof Points to Improve the User Experience of Your Product or Service
As more products & services compete for limited time and attention, teams need to deliver compelling experiences to attract and retain users. UX Proof Points are a set of seven moments or inflection points that can either make or break the user experience.
2 to 8 hours
On-site or Online Team Workshops
One effective learning technique is to apply new knowledge directly to your own work. We can tailor workshops to focus not just on learning the material, but also immediately applying that knowledge at work - something a public session can’t provide.
On-site, in-person sessions are the best way to maximize benefits, but the effort can be a challenge for some large, geographically-dispersed teams. If in-person sessions are impractical, our online environments and tools make virtual sessions an interesting alternative.
Please contact us for more information about tailored on-site or online sessions: